PRIVACY POLICY

Learn how Exilium Online handles, stores, and protects your information.

1. Introduction & Scope

We are committed to protecting the privacy of our players. This Privacy Policy outlines the types of personal and technical data collected when registering an account, visiting our website, or playing on our server, and how that information is safeguarded.

2. What Data We Collect

We collect only the minimal data required to provide a functional and secure Silkroad game environment. This includes:

  • Account Credentials: Usernames and passwords. Passwords are encrypted using secure cryptographic hashing algorithms immediately upon creation. We cannot read or retrieve your password.
  • Email Address: Used solely for password recovery, account verification, and server security notifications.
  • Technical Logs: IP addresses and Hardware Identifiers (HWID). These are gathered during connection to protect the server from Denial of Service (DoS) attacks, exploit attempts, and to enforce multi-client and bot limits set by the administration.

3. How We Use Your Data

Your data is used strictly for authentication, server security, and system administration. Exilium Online does not sell, rent, trade, or distribute your email or personal information to third parties under any circumstances.

4. Payment Processing and Security

All virtual purchases and store donations are processed securely through established third-party billing gateways (PayPal, MercadoPago, Cryptomus, HipoPay, Maxicard). Exilium Online does not collect, store, or process any credit card numbers, bank account info, or financial credentials on our local servers. All billing data is processed via secure SSL-encrypted connections directly inside the gateway interfaces.

5. Cookies

Our website utilizes minor session cookies strictly to keep you logged in to your user control panel and remember your session state. These cookies do not track your browsing activity across other sites and are automatically cleared when you log out or close your browser.